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Are Monograms vacations the same everywhere?
Just as the world is wonderfully diverse, so too are Monograms vacations. Planned to highlight the unique characteristics of your destination, Monograms vacations do vary by region. Travel styles differ, and what's included on the vacation also varies, as does the type of sightseeing included. On some vacations, you'll explore cities; on others, you'll see natural wonders. Please see the itinerary pages for the specific details for each Monograms vacation.
Will someone be available to assist me at the destination?
On Monograms vacations, we provide you with the services of a Local Host, giving you peace of mind that someone is there for you during your vacation. Local Hosts provide area expertise and insider information, and are available to help answer questions, arrange excursions and city sightseeing, give directions, and direct you to the activities that interest you most for a truly personal, one-of-a-kind vacation.
Is sightseeing included on a Monograms vacation?
Sightseeing is provided in each city (except for driving vacations in North America and New Zealand). Sightseeing varies by region and will be provided by a Monograms representative or by a local operator. Please see the itinerary pages for full sightseeing details for each Monograms vacation.
Are meals included on a Monograms vacation?
Breakfast is provided (except on North America vacations). In general, lunches and dinners are not included to allow you the freedom to mix with the locals. In the more remote areas of South America, Asia, the South Pacific, and Africa, lunch and/or dinner may be included. Please see the itinerary pages for a full listing of meals included on each Monograms vacation.
How do airport transfers work on a Monograms vacation?
Transfers from/to the airport at the start and end of your vacation are included if you have purchased your vacation air-inclusive and you are traveling on brochure dates (except for On The Road driving vacations, which do not include transfers). Transfers may be included or available for purchase on non-brochure dates, depending on the destination.
How does transportation between cities work on a Monograms vacation?
Transportation between cities is either included in the package price or available for purchase and can be by plane, train, motorcoach, or rental car. Transfers during your vacation to train stations or the airport are included (except on North America vacations). On vacations where flights are required to get from one city to another, passengers who did not purchase intra-vacation flights from Monograms will be required to provide flight information for transfers.
What size can my suitcase be?
We recommend your luggage does not exceed the dimensions of 30"x21"x11" (62" linear dimensions) or weight exceeding 50 lbs. Air carriers, cruise lines, and other forms of transportation are tightening their restrictions and requirements on baggage, including weight, and we recommend that you contact the suppliers directly for additional information. Some airlines are also charging fees for checked baggage, including the first checked bag, and this is not included in the airfare or vacation price. Please check with your airline directly for baggage information and regulations. Monograms is not responsible for any additional fees imposed by air carriers regarding baggage, and this is not included in the airfare or vacation price.
For vacations in Africa, due to limited capacity on safari vehicles and flights when on safari, your single bag must be soft-sided and cannot exceed 33 lbs (15kg) for vacations in Kenya & Tanzania or 44 lbs (20 kg including hand luggage) in Botswana or Zambia. Due to limited motorocoach capacity on South Africa vacations and Avalon river cruises in Egypt, your single bag should have dimensions not exceeding 30"x21"x11" and weight not exceeding 50lbs (22kg) unless otherwise noted in your Travel Documents.
When can I purchase activities & excursions?
You can learn about the activities and excursions available on your Monograms vacation on our Web site: Activities & Excursions. A complete listing will also be available in your travel documents. You may choose to purchase these activities and excursions in advance; some may be available to purchase from your Local Host while on vacation.
Note: Activities and excursions are subject to change and may not be available as described; please visit our Web site for up-to-date information including Terms & Conditions and information regarding payment.
What size are triple and quad rooms?
Triple and quad rooms are the same size as a twin-bedded room (a room with two separate beds of any size). They will have beds to accommodate three or four people; however, we cannot guarantee that there will be three or four separate beds. If there are only two beds, a rollaway may be requested but cannot be guaranteed. Quad rooms are only available in North America.
How is my airfare price determined if I purchase air through Monograms? Are there any restrictions?
Air prices are quoted at the best price available at the time you make the reservation. An additional $250 non-refundable deposit is required for air booked in conjunction with any land vacation (i.e., air-inclusive vacation). However, once your airfare is confirmed, and Monograms has received your full air and land deposit, your air-inclusive vacation price is guaranteed. Air is only available to passengers traveling from the U.S. and only available when booked in conjunction with a land vacation. Any revisions or changes to airfare at your request after receipt of full land and air deposit are subject to revision fees and/or airline-imposed change or cancellation fees. Please ask if any such charges apply before making changes, as all changes at your request are payable by you.
Why is it important that I give my name as it appears on my passport when booking air?
Due to increased travel security around the world, it is now more important than ever that your airline ticket match your first and last name exactly as it reads on your passport. Additionally, any changes to your air booking, which include spelling, could be subject to a change fee, penalties, or cancellation.
When will I receive my Trip Planner & Accessories?
Travel documents, including any air tickets or itineraries and other information, are sent approximately two to three weeks prior to departure provided full payment has been received. Vouchers may be required for additional excursions and activities purchased through Monograms. Instructions for voucher retrieval will be included with your excursion order confirmation.
What is included with my Trip Planner?
For vacations to Europe, China, Asia, South Pacific, South America, and Africa your Trip Planner will include:
- Vacation certificate
- Travel vouchers (if applicable)
- Daily itinerary
- Airport transfer information (if applicable)
- Hotel list including address & description
- Additional activities & excursions available through Monograms
- Airline tickets/E-ticket receipts and Travel Protection information (if applicable)
- Information on key sights and attractions
- Destination information including average temperatures, currency, what to pack & a few words of the local language to get you started
- Passport, visa & entry document information
- Baggage tag & travel wallet
For North America Single-City Getaways & Multi-City Getaways your Trip Planner will include:
- Vouchers for hotels and inclusions
- Airport transfer information (if applicable)
- Hotel list including address & description
- Additional activities & excursions available through Monograms
- Airline tickets/E-ticket receipts and Travel Protection information (if applicable)
- Information on key sights and attractions
- Destination information including average temperatures, currency & what to pack
- Passport, visa & entry document information
- Baggage tag & travel wallet
For North America Hawaii Island Getaways your Trip Planner will include:
- Hotel vouchers
- Go Oahu Card (vacations VU/VUE, VK/VKE)
- Sightseeing voucher (vacation VQ/VQE)
- Hotel list including address & description
- Additional activities & excursions available through Monograms
- Airline tickets/E-ticket receipts and Travel Protection information (if applicable)
- Information on key sights and attractions
- Destination information including average temperatures, currency & what to pack
- Passport, visa & entry document information
- Details for your rental car pick-up (if applicable)
- Detailed driving instructions and maps for your vacation
- Baggage tag & travel wallet
For North America driving vacations your Trip Planner features a travel portfolio to help keep your important information together and safe. The portfolio will include:
- Hotel vouchers
- Hotel list including address & description
- Additional activities & excursions available through Monograms
- Airline tickets/E-ticket receipts and Travel Protection information (if applicable)
- Information on key sights and attractions
- Destination information including average temperatures, currency & what to pack
- Passport, visa & entry document information
- Details for your rental car pick-up (if applicable)
- Detailed driving instructions and maps for your vacation
- Baggage tag & travel wallet
For North America Rail Getaways your Trip Planner will include:
- Vouchers for hotel, train, and sightseeing
- Airport transfer information (if applicable)
- Hotel list including address & description
- Additional activities & excursions available through Monograms
- Airline tickets/E-ticket receipts and Travel Protection information (if applicable)
- Information on key sights and attractions
- Destination information including average temperatures, currency & what to pack
- Passport, visa & entry document information
- Baggage tag
Do I need a passport and/or a visa?
When traveling outside the United States, a passport is required for U.S. citizens. Some countries require a visa. You are responsible for obtaining and paying for all visas and entry documents. Non-U.S. citizens should consult with appropriate consulates to determine if any visas are needed.
What is the Travel Protection Plus Plan?
The Plus Plan offers additional coverage at a cost of only $30 per person in combination with the basic Travel Protection Plan and allows for cancellations up to 24 hours of departure (or prior business day, whichever is farther out) for any reason. In the event the reason for the cancellation is not covered under the basic Travel Protection Plan, the cancellation penalty as retained by Monograms will be reimbursed in the form of Travel Certificates valid for travel within 2 years from the original cancelled vacation start date. This additional coverage must be elected and purchased prior to deposit.
What are the Transportation Security Administrative (TSA) requirements?
The Transportation Security Administration (TSA) will require full name (as it appears on a government issued ID passenger will be traveling with), date of birth and gender for all passengers traveling, regardless of when the reservation was booked. Failure to provide the required TSA information for your air reservation can result in, delays at the airport during the check-in process and/or flights cancelled prior to departure by the airline.
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