Are Monograms vacations the same everywhere?

Just as the world is wonderfully diverse, so too are Monograms vacations. Planned to highlight the unique characteristics of your destination, Monograms vacations do vary by region. Travel styles differ, and what's included on the vacation also varies, as does the type of sightseeing included. On some vacations, you'll explore cities; on others, you'll see natural wonders. Please see the itinerary pages for the specific details for each Monograms vacation.

Will someone be available to assist me at the destination?

On Monograms vacations, we provide you with the services of a Local Host, giving you peace of mind that someone is there for you during your vacation. Local Hosts provide area expertise and insider information, and are available to help answer questions, arrange excursions and city sightseeing, give directions, and direct you to the activities that interest you most for a truly personal, one-of-a-kind vacation.

Is sightseeing included on a Monograms vacation?

Sightseeing is provided in each city (except for driving vacations in North America and New Zealand). Sightseeing varies by region and will be provided by a Monograms representative or by a local operator. Please see the itinerary pages for full sightseeing details for each Monograms vacation.

Are meals included on a Monograms vacation?

Breakfast is provided (except on North America vacations). In general, lunches and dinners are not included to allow you the freedom to mix with the locals. In the more remote areas of South America, Asia, the South Pacific, and Africa, lunch and/or dinner may be included. Please see the itinerary pages for a full listing of meals included on each Monograms vacation.

How do airport transfers work on a Monograms vacation?

Transfers from/to the airport at the start and end of your vacation are included if you have purchased your vacation air-inclusive and you are traveling on brochure dates (except for On The Road driving vacations, which do not include transfers). Transfers may be included or available for purchase on non-brochure dates, depending on the destination.

How does transportation between cities work on a Monograms vacation?

Transportation between cities is either included in the package price or available for purchase and can be by plane, train, motorcoach, or rental car. Transfers during your vacation to train stations or the airport are included (except on North America vacations). On vacations where flights are required to get from one city to another, passengers who did not purchase intra-vacation flights from Monograms will be required to provide flight information for transfers.

What size can my suitcase be?

We recommend your luggage does not exceed the dimensions of 30"x21"x11 (62" linear dimensions) or weight exceeding 50 lbs. Your air carrier may have stricter weight/dimension limitations. Size and weight limitations for carry on and ch4ecked baggage vary from airline to airline and even according to destination. Up-to-date information on carrier specific standard checked baggage allowance (including size and weight limitations), the standard allowance (and fee, if applicable) for carry-on baggage, and the standard fee for the first and second checked bag, along with information that additional discounts may apply depending on flyer-specific factors (e.g. frequent flyer status, military, credit card used for purchase or early purchase over the internet, etc) can be found by accessing www.iflybags.com. Globus is not responsible for additional fees imposed by air carriers regarding baggage. Regulations within most airports require that travelers handle their own luggage through customs. No responsibility is accepted for loss of or damage to baggage or any of the traveler's belongings throughout the duration of the vacation. Baggage insurance is recommended. See our Website for al all-inclusive Travel Protection Plan.

For vacations in Africa, due to limited capacity on safari vehicles and flights when on safari, your single bag must be soft-sided and cannot exceed 33 lbs (15kg) for vacations in Kenya & Tanzania or 44 lbs (20 kg including hand luggage) in Botswana or Zambia. Due to limited motorocoach capacity on South Africa vacations and Avalon river cruises in Egypt, your single bag should have dimensions not exceeding 30"x21"x11" and weight not exceeding 50lbs (22kg) unless otherwise noted in your Travel Documents.

When can I purchase activities & excursions?

You can learn about the activities and excursions available on your Monograms vacation on our Web site: Activities & Excursions. A complete listing will also be available in your travel documents. You may choose to purchase these activities and excursions in advance; some may be available to purchase from your Local Host while on vacation.
Note: Activities and excursions are subject to change and may not be available as described; please visit our Web site for up-to-date information including Terms & Conditions and information regarding payment.

What size are triple and quad rooms?

Triple and quad rooms are the same size as a twin-bedded room (a room with two separate beds of any size). They will have beds to accommodate three or four people; however, we cannot guarantee that there will be three or four separate beds. If there are only two beds, a rollaway may be requested but cannot be guaranteed. Quad rooms are only available in North America.

Why is it important that I give my name as it appears on my passport when booking air?

Due to increased travel security around the world, it is now more important than ever that your airline ticket match your first and last name exactly as it reads on your passport. Additionally, any changes to your air booking, which include spelling, could be subject to a change fee, penalties, or cancellation.

When will I receive my Trip Planner & Accessories?

Travel documents, including any air tickets or itineraries and other information, are sent approximately two to three weeks prior to departure provided full payment has been received. Vouchers may be required for additional excursions and activities purchased through Monograms. Instructions for voucher retrieval will be included with your excursion order confirmation.

What is included with my Trip Planner?

For vacations to Europe, China, Asia, South Pacific, South America, and Africa your Trip Planner will include:

• Vacation certificate
• Travel vouchers (if applicable)
• Daily itinerary
• Airport transfer information (if applicable)
• Hotel list including address & description
• Additional activities & excursions available through Monograms
• Airline tickets/E-ticket receipts and Travel Protection information (if applicable)
• Information on key sights and attractions
• Destination information including average temperatures, currency, what to pack & a few words of the local language to get you started
• Passport, visa & entry document information
• Baggage tag & travel wallet

For North America Single-City Getaways & Multi-City Getaways your Trip Planner will include:

• Vouchers for hotels and inclusions
• Airport transfer information (if applicable)
• Hotel list including address & description
• Additional activities & excursions available through Monograms
• Airline tickets/E-ticket receipts and Travel Protection information (if applicable)
• Information on key sights and attractions
• Destination information including average temperatures, currency & what to pack
• Passport, visa & entry document information
• Baggage tag & travel wallet

For North America Hawaii Island Getaways your Trip Planner will include:

• Hotel vouchers
• Go Oahu Card (vacations VU/VUE, VK/VKE)
• Sightseeing voucher (vacation VQ/VQE)
• Hotel list including address & description
• Additional activities & excursions available through Monograms
• Airline tickets/E-ticket receipts and Travel Protection information (if applicable)
• Information on key sights and attractions
• Destination information including average temperatures, currency & what to pack
• Passport, visa & entry document information
• Details for your rental car pick-up (if applicable)
• Detailed driving instructions and maps for your vacation
• Baggage tag & travel wallet

For North America driving vacations your Trip Planner features a travel portfolio to help keep your important information together and safe. The portfolio will include:

• Hotel vouchers
• Hotel list including address & description
• Additional activities & excursions available through Monograms
• Airline tickets/E-ticket receipts and Travel Protection information (if applicable)
• Information on key sights and attractions
• Destination information including average temperatures, currency & what to pack
• Passport, visa & entry document information
• Details for your rental car pick-up (if applicable)
• Detailed driving instructions and maps for your vacation
• Baggage tag & travel wallet

For North America Rail Getaways your Trip Planner will include:

• Vouchers for hotel, train, and sightseeing
• Airport transfer information (if applicable)
• Hotel list including address & description
• Additional activities & excursions available through Monograms
• Airline tickets/E-ticket receipts and Travel Protection information (if applicable)
• Information on key sights and attractions
• Destination information including average temperatures, currency & what to pack
• Passport, visa & entry document information
• Baggage tag

Do I need a passport and a visa?

When traveling outside the United States, a passport is required for U.S. citizens. Some countries also require a visa. If you are a U.S. citizen, detailed visa information will be provided to you after you book your vacation. Non-U.S. citizens should consult with appropriate consulates to determine if any visas are needed. Monograms' preferred supplier of visa services is VisaCentral. For additional information or to obtain a visa for your vacation, please visit www.visacentral.com/globusfamily.

What is Travel Protection?

Travel Protection Plus offers comprehensive protection for your travel investment. In addition to excellent trip coverage and cancellation protection, the plan also includes a Cancel for Any Reason Waiver Benefit that allows for cancellations up to 24 hours prior to departure (or prior business day, whichever is farther out) for any reason. In the event cancellation is for a non-covered reason under Travel Protection Plus, the cancellation penalty retained by Globus, minus the travel protection payment, will be reimbursed under the Cancel for Any Reason Waiver Benefit, in the form of Travel Certificates valid for travel within two years from the original cancelled vacation start date. This Cancel for Any Reason Waiver Benefit does not cover Instant Purchase Air or independently purchased air.

What are the Transportation Security Administration (TSA) Requirements?

The Transportation Security Administration (TSA) will require full name (as it appears on a government issued ID passenger will be traveling with), date of birth and gender for all passengers. For passengers with an existing air reservation with Cosmos we encourage you to contact us and provide the required TSA information. Failure to provide the required TSA information for your air reservation can result in, delays at the airport during the check-in process and/or flights cancelled prior to departure by the airline.

How are flights coordinated with monograms vacations?

With Monograms, think of your entire vacation as one-stop shopping. Rather than spending hours researching flights to coordinate with your vacation start and end dates, let us handle the work. And when we book your flights, if there are any changes to your vacation schedule, we make the air changes for you. As a completely independent company, we have no ties to any one airline. We negotiate the lowest possible airfares with the world's finest carriers on your behalf.

Monograms offers 2 air options - Flex Air and Instant Purchase Air. Flex Air allows flexibility if you want to make changes to your vacation schedule. Instant Purchase Air may offer additional airline options but has more restrictions. Some vacations may only offer one Air type option.

Do I get airport transfers?

Regardless which air option you choose, when you book your Monograms vacation air-inclusive, the transfer to and from the airport to your start and end hotel is included (on published departure and return dates). This can be a substantial savings and give you peace of mind.

Land-only vacation clients who make their own air arrangements on regularly scheduled direct or nonstop flights (not chartered flights) into terminals may purchase our airport transfer service.

Airport transfers can be arranged when you purchase extra nights before or after the vacation. Transfers cannot be provided when you join late or leave early. Flight information for air purchased separately from Monograms will be required at time of booking the extra night transfers and must be provided to Monograms prior to final payment.

You can fax (303.703.7060) or mail a photocopy of your air itinerary with arrival and departure flights and dates with your invoice number to the Transfer Department. Flight details should be sent apart from other correspondence. Flight details and payment must be received no later than final payment. Time and terminal limitations are provided.

Transfers will be provided only if confirmed by Monograms. Look for confirmation of your transfer in the travel documents.

Can I book a vacation land-only?

While booking your vacation air-inclusive gives you all the advantages described, you can also choose the land-only option.

How do I book my vacation with air?

Guaranteed air-inclusive prices - air is only available to passengers traveling from the United States and only available when booked in conjunction with a land vacation. An additional non-refundable air deposit ($250 per person for 2012 departures or $300 per person for 2013 departures) is required for Flex Air booked in conjunction with any land vacation (i.e. air-inclusive vacation). Air can only be booked by Monograms in conjunction with a vacation package. Instant Purchase Air requires air payment in full at time of booking (i.e. air-inclusive vacation) plus $30 per person non-refundable service fee. Once booked, Instant Purchase Air is non-refundable, and non-changeable. Some vacations may only offer one Air type option. However, once your airfare is confirmed and Monograms has received your full air and land deposit, your air-inclusive vacation price is guaranteed.

How do you select flights?

Since seats for our low-cost airfares fill quickly, we urge you to book early. Air-inclusive reservations cannot be made later than 10 days prior to departure. Additional rules may apply. Ask our Travel Consultants for details. Although we will try, Monograms cannot always honor carrier or flight preferences.

Air tickets will be received two to three weeks prior to vacation departure. For any late bookings, tickets are sent overnight after final payment is received. It is advised to contact your air carrier for special service requests, such as seat assignments and special meals, or, if applicable, to advise your frequent flyer number. Please retain your ticket copy in the event you need it later for proof of your flight; we are unable to supply ticket copies after your return.

Please be advised that electronic tickets will be issued for the majority of air itineraries. If you would like to request a paper ticket, a $50 charge per ticket will be assessed at the time of booking.

Do you offer flight upgrades?

Premium/Business-Class pricing available for most destinations, either on a one-way or round-trip basis.

How are taxes & fees applied to air-inclusive vacations?

Air inclusive price quotes will include all government-imposed taxes and fees applicable at the time of booking and will be shown as a Total Amount. Additional airline fees for baggage may apply. At the time of booking your air-inclusive vacation online, carrier Websites will be provided to check baggage fees, or you can visit www.iflybags.com for up-to-date baggage pricing/restrictions. The total airfare price, the base airfare price, and the applicable government taxes and fees are broken-out line-by-line and shown while booking online and on the invoice after your travel is booked. For return travel from some countries, international travelers are required to pay entry and/or exit fees at the airport. These fees will be collected by the local government and are payable by the traveler at time of travel. Your confirmation booking information will contain information about these fees.

What is not included in the vacation price?

Charges not included in the land vacation price: airfare to and from the start of your vacation; airline baggage fees including checked and/or excess baggage fees; Federal inspection fees for the Federal U.S. Customs and Immigrations; agricultural tax; other per person taxes imposed by government entities; applicable cruise taxes, fees, fares and port charges; passports; visas and vaccinations; transfers; tips to your Tour or Cruise Director, Local Host, driver, Local Guides, and/or ships' crew; gratuities on ferries, trains, and cruise ships; laundry; telephone; minibar; alcohol, beverages, and food outside of the contracted menu as presented at a hotel or restaurant (these extra items will be billed to you before leaving the hotel, ship, or restaurant); additional excursions and activities not listed as 'included' in the itinerary; porterage at airports or train stations; Travel Protection premiums; and all other items of a personal nature.

Are Monograms vacation packages handicap accessible?

Monograms makes reasonable attempts to accommodate the special needs of disabled and mobility impaired travelers but is not responsible in the event it is unable to do so. Because we cannot provide individual assistance to travelers in many situations, and most of our transportation services are not equipped with wheelchair ramps, we recommend that you view our terms and conditions for details and contact us to learn more.

What are the travel terms & conditions?

The purchase of any travel services offered by Monograms, constitutes a contractual arrangement between you and Monograms, and represents your acceptance of the Terms & Conditions. Please ensure that you read carefully and understand the Terms & Conditions prior to booking. These Terms & Conditions cover Deposit & Final Payment information, Air-Inclusive Deposits & Final Payment, Revisions & Revision Fees, Air Arrangements, Participation, Travelers Who Need Special Assistance, Young Travelers, Smoking, Price Policy, Visas and Passports, Hotels & Accommodations, Baggage Allowance, Travel Documents, Not Included in the Land Price, Refunds, Service Inquires After the Vacation, Holidays, Safety, Photos & Pictures, Optional Excursions, and Responsibility.
View full Terms & Conditions